Kevin Stirtz

Kevin Stirtz is a customer loyalty improvement expert. He helps organizations of all kinds increase their customer loyalty.

He does this by helping you serve your customers so well, they come back more often and they bring others with them. That’s a simple concept but one that not every organization does well.

When you improve customer loyalty this way, you can expect these things to happen in your business:

-Increased revenue and profits
-Lower employee turnover
-Improved employee morale and engagement
-Overall quality increase
-Sustainable, healthy growth

As a professional speaker, Kevin helps groups of people from many types of organizations learn about improving customer service so they increase customer loyalty. He helps them understand how and why it works and, most importantly, he helps them learn how to make it work in their organizations.

People leave Kevin’s presentations and seminars with a clear understanding of how to begin improving customer service right away. They acquire the tools to help them plan, implement and manage the process of steady, continual improvement in how they serve their customers.

The Bottom Line

The end result is, people who attend Kevin’s programs learn how to get more coming back more often. They leave with a clear idea of how to start, with tools they can use right away and a with a renewed sense of engagement and a commitment to deliver better service to every customer, every time.

One of a Kind

Kevin’s expertise is the result of 23 years of building and managing a variety of businesses as well as helping many others grow their businesses. Kevin has taken these experiences and created easy to understand concepts, easy to remember ideas and easy to use tools that your people can begin using right away.

Kevin’s programs are unique. There are nothing else like them being taught today. And, even better, this valuable information gets taught by an experienced and skilled professional. Kevin Stirtz is warm, witty and engaging as he helps his audiences learn these techniques and tools.

Kevin has been called a “great communicator” as well as…

“…an extremely effective and likable presenter.”

“…helpful and entertaining.”

When you hire Kevin Stirtz to speak to your group, you can expect your people to enjoy these benefits as a result of what they learn:

-Increased revenue and profits
-Lower employee turnover
-Improved employee morale and engagement
-Overall quality increase
-Sustainable, healthy growth

About Kevin Stirtz

Kevin Stirtz is an expert in helping companies increase customer loyalty, customer retention and referrals. Kevin has started and grown many businesses in his career. As a consultant and trainer, he has experience with manufacturing, service and retail companies of all sizes.

Kevin is a certified trainer, consultant and a published author. Kevin graduated from the University of Minnesota and he writes a weekly column for a major business website (AllBusiness.com). He is regularly quoted by publications such as Business Week, Smart Money, the Boston Globe and the Minneapolis StarTribune.

His latest book is called: “More Loyal Customers: 21 Real World Lessons to Keep Your Customers Coming Back”.

When he’s not working, you’ll often find Kevin and his wife Debbie walking their basset hound (Maggie) through the streets of Burnsville, Minnesota, where he grew up.

Kevin offers this secret to success (in business and in life):

“In everything you do, be of service to others by using your talents and skills the best you can.”